Frequently Asked Questions

Simply visit our Shop page, choose your magnet type, upload your photo, and complete checkout. We'll handle the rest and ship your custom magnets within 3–5 business days.

We accept JPEG, PNG, and HEIC formats. For best results, use photos at least 300 DPI resolution. Don't worry if you're unsure — we'll reach out if there are any quality concerns before printing.

Yes! While our standard size is 2×2 inches, we offer custom shapes including circles, hearts, and rectangles. Contact us for custom shape requests and we'll provide a quote.

Our magnets are built to last. The images are printed with fade-resistant inks and sealed with a protective coating. Under normal indoor conditions, they'll stay vibrant for years.

Absolutely! We offer wholesale pricing for orders of 50+ units. Visit our Wholesale page or contact us for a custom quote based on your quantity needs.

Yes! We ship nationwide across all 50 US states. California orders typically arrive in 2–3 business days, while orders outside CA take 3–5 business days.

Standard shipping is $4.99 for orders under $50. Orders over $50 ship free! Expedited shipping options are also available at checkout.

Each magnet is individually wrapped and placed in a rigid mailer to prevent bending or damage during transit. We take extra care to ensure your magnets arrive in perfect condition.

Since all our magnets are custom-made to order, we cannot accept returns for change of mind. However, if your order arrives damaged or incorrect, we'll replace it at no charge. See our Refund Policy for details.

For standard orders, you'll see a preview during checkout. For custom or wholesale orders, we'll send a digital proof via email for your approval before going to print.

We recommend booking at least 2–4 weeks in advance, though we occasionally accommodate shorter timelines. Popular dates (weekends and holidays) fill up fast, so early booking is strongly encouraged.

All packages include on-site photo station setup, magnet printing equipment, all materials, an on-site attendant, and teardown. Higher tiers add custom branding, props, digital galleries, and more. Check out our Events page for full details.

Yes! We serve all of Southern California. Travel within San Bernardino and LA counties is included in all packages. For venues in Orange, Riverside, Ventura, and San Diego counties, a small travel fee may apply.

Absolutely! All event packages include a custom border design. You can add your event name, date, hashtag, logo, or any design element you'd like. We'll work with you to create the perfect look.