Privacy Policy
Last Updated: January 2025
Mack Magnets ("we," "our," or "us") is committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you visit mackmagnets.com and use our services.
Information We Collect
Information You Provide
- Contact Information: Name, email address, phone number when you contact us or place an order
- Order Information: Shipping address, product selections, and payment information
- Photos: Images you submit for custom magnet creation
- Communication: Messages you send through our contact form or email
Information Collected Automatically
- Usage Data: Pages visited, time spent on site, referring website
- Device Information: Browser type, operating system, screen resolution
- Cookies: We use essential cookies for site functionality only
How We Use Your Information
- Process and fulfill your magnet orders
- Communicate about your orders, shipping, and account
- Respond to your inquiries and support requests
- Send newsletter updates (only if you opted in)
- Improve our website and services
- Comply with legal obligations
Your Photos
Photos you submit for custom magnets are used solely for producing your order. We do not share, sell, or use your photos for marketing purposes without your explicit consent. Photos are securely stored during production and deleted within 30 days of order completion.
Information Sharing
We do not sell, trade, or rent your personal information. We may share limited data with:
- Shipping carriers (USPS) to deliver your orders
- Payment processors to securely handle transactions
- Legal authorities when required by law
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
Your Rights (California Residents)
Under the California Consumer Privacy Act (CCPA), California residents have the right to:
- Know what personal information we collect about you
- Request deletion of your personal information
- Opt out of the sale of personal information (we do not sell your data)
- Non-discrimination for exercising your privacy rights
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we discover such data has been collected, we will promptly delete it.
Changes to This Policy
We may update this privacy policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.
Contact Us
For privacy-related questions or to exercise your rights, contact us at:
- Email: anita@mackmagnets.com
- Location: Rancho Cucamonga, CA